Procedure Professionals Association Announcement

P&P SIG Members, Mr. Mike Brewer of the Procedure Professionals Association has provided this post.  Our SIG has members in common with these folks, and lots of professional interests in common.  Their Symposium sure looks interesting.
  The Procedure Professionals Association will host the 29th Annual Procedure Symposium at the Opal Sands Resort on Clearwater Beach June 20 through 22, 2017. In this format, we will continue to provide a forum for professionals in procedure writing, administration and control to obtain the latest information regarding procedures and the procedure process. The technical program will consist of formal presentations as well as facilitated breakout sessions. As is customary, we will have a strong focus on providing greater and more diverse networking and benchmarking opportunities. All levels of management, procedure writers, work planners, procedure administrators, training specialists, and procedure users will benefit by attending the specialized breakout sessions that deal with the issues related to their specific areas. We will also offer the full PPA Writer Certification Training Course in conjunction with symposium attendance. With an emphasis on human factors and classroom exercises, this training focuses on the following technical writing objectives:  
  • Documents are organized using a hierarchical structure.
  • A human factored layout and format is consistently applied to all documents.
  • Instructions enable action, achieve compliance, and minimize the potential for error.
  • Instructions are written clearly, concisely, and consistently using standard American English.
  For additional information, please visit the Procedure Professionals Association at www.ppaweb.org or contact Carolee Schmidt at cschmidt@nullppaweb.org.   -- Posted on behalf of Mr. Mike Brewer of the Procedure Professionals Association.

P&P SIG Webinar

Wednesday, 02 December 2015 12:00 noon - 1:00 pm Eastern Daylight time, USA Using Zoupio for Publishing Policies and Procedures This webinar focuses on using Zoupio by Lexum for internal publishing of policies and procedure documents sourced from MS Word files. Throughout many organizations, Word is the preferred drafting platform. See how Zoupio (SaaS) can propel that Word file to the next web level (hosted & mobile ready responsive design). By the end of the webinar, you will have learned how process and publish text-heavy documents with Zoupio from MS Word files. We’ll show you how to facilitate web publishing from those Word files as well as the general best practices of web publishing for text-heavy documents. One lucky attendee will win a $25 Amazon Gift Card. Register now to attend. Send an email to mail@nulldawnell.com for instructions on how to join the webinar. This webinar is free for STC Policies & Procedures SIG members. Not a P&P SIG member? Current STC members can join this SIG for only $10. For over 20 years, Lexum has enabled the web publishing of tens of millions of pages of content, both on the public internet and client intranets with private industry, professional editors, international & domestic government entities, education, legal and medical sectors as well as the telecommunications industry.

Quarterly Update – Spring 2015

New Members & Mail Lists

Welcome to all our new P&P SIG members. Unless you opt out of receiving SIG email, we subscribe you to our Announcement and Discussion Lists. The Announcement List is used for official SIG announcements. Participating in the Discussion List is a major benefit of membership in the P&P SIG. You can will hear from other members periodically and be able to exchange ideas and information with them. To ensure that you receive our email, please add these addresses to your email contacts or white list.
  • pp-discuss at mailer.stc.org
  • pp-announce at mailer.stc.org
STC sends subscribers a monthly reminder with your mail list passwords and instructions.

Summit 2015

Let us know if you plan to attend the 2015 STC Summit. We’ll look for you at our table at the Communities Reception, our SIG Luncheon/Business Meeting and our SIG Progession -- Policy and Procedure Topics:
  • Best Practices in Policies and Procedures (Audrey Bezner)
  • Links, References and Resources for Policy and Procedures Analysts (Dawnell Claessen)
  • Career Development in Policies and Procedures (Emily Kowal)
  • What I know Versus Reality (Cindy Pao)
  • Getting Started in Policy and Procedure (Jamye Sagan)
  • Technology and Tools in Policies and Procedures (Louise Tincher)
Tuesday 23rd June, 2015, 9:45am to 10:30am.** Dates and times of Summit sessions are subject to change. Check Lanyard for current information (http://lanyrd.com/2015/stc15/sdkpqy/).

Resources

lman.stc.org/pipermail/stc_ppsig/

SIG Status

Our current numbers (as of 05/03/15) are:
  • 481 My STC P&P Group members
  • 459 subscribers on our discussion mail list
  • 274 SIG members paid up through 2015

Corporate Value Program

Could your company benefit from the Corporate Value Program?
  • Organizations with five or more technical communicators can save on membership dues.
  • Organizations that sell technical communication products and services can benefit an array of high-impact, low-cost, exclusive marketing opportunities.
For more information, contact STC Business Development Manager Stacey O'Donnell at stacey.odonnell@nullstc.org or +1 (571) 366-1915. If you have ideas, suggestions, questions, or comments please contact us. You are the SIG! Your leaders and volunteers,
  • Dawnell Claessen & Emily Kowal, SIG Co-Managers
  • Louise Tincher, Membership and Volunteer Coordinator
  • Audrey Bezner, Website and Newsletter Manager

Summit ’15 is 21 -24 June in Columbus, Ohio. P&P SIG will be there!

The Policies and Procedures SIG is gearing up for another great Conference in Columbus, Ohio NEXT WEEK! Below is a quick preview of P&P SIG-related and SIG-sponsored events, as well as a selection of sessions that may be of interest to policies and procedures professionals.  Check your Conference Program for times and locations of other sessions.  Sunday, June 21 8:00 a.m. - 12:00 p.m. Leadership Program 5:30 - 6:45 p.m. Opening Keynote (Nancy Duarte) Regency Ballroom 7:00 - 8:30 p.m. Welcome Reception and EXPO Monday, June 22 8:30 - 9:15 a.m. Progression: Business Management Topics
  • Solving People Problems (Beth Agnew)
  • Communicating with Clout: Enhancing Your Organizational Power (Liz Herman)
  • Approvals: How High (or Low) Should You Go? (Emily Kowal)
  • Simple Scheduling: Tracking Projects in Excel (Mike Sawyer)
  • Copyright Licensing for Review and Reuse (Dylan Tuttle)
Regency Ballroom 8:30 - 9:15 a.m. 6 Steps to Writing Effective Procedures (David Singer) Union A 11:00 a.m. - 12:00 p.m. Annual P&P SIG Business Meeting.  This is our only face to face meeting of the year. Every SIG member is invited (and encouraged) to attend and participate. We will provide attending SIG leaders, members and volunteers a report and we will hear SIG news, stats and make our plans for the coming SIG year. Directly after our meeting, we will adjourn to lunch at Market Stand Café in our hotel for a networking lunch. All attendees and guests are welcome to join us for lunch at this modest priced restaurant. The SIG will buy lunch for P&P SIG members who attend our business meeting. 1:00 p.m. - 1:45 p.m. Information Design for Technical Communicators (Linda Oestrich) Delaware A 3:45 - 4:30 p.m. Get Out of Your Office: Conducting Successful Site Visits (Rhyne Armstrong) Franklin A 3:45 - 4:30 p.m. Performing a Global Audit (Leah Guren) Franklin C 5:00 - 6:00 p.m. STC Annual Business Meeting Regency Ballroom Tuesday, June 23 9:45 a.m. - 10:30 a.m. Progression: Policy and Procedure Topics
  • Best Practices in Policies and Procedures (Audrey Bezner)
  • Links, References, and Resources for Policy and Procedures Analysts (Dawnell Claessen)
  • Career Development in Policies and Procedures (Emily Kowal)
  • What I Know Versus Reality (Cindy Pao)
  • Getting Started in Policy and Procedure (Jayme Sagan)
  • Technology and Tools in Policy and Procedure (Louise Tincher)
Regency Ballroom 11:00 a.m. - 12:30 p.m. Communities Reception Check the P&P SIG table in the exhibition hall for news, flyers, and updates! Expo Hall 5:00 - 7:00 p.m. Honors Reception Regency Ballroom Wednesday, June 24 8:30 - 9:15 a.m. The Secure Communicator (Ben Woelk) Delaware D 11:00 a.m. - 12:30 p.m. Closing Keynote (Denise Jacobs)

Quarterly Update – Winter 2015

New Members and Mail Lists

Welcome to all our new P&P SIG members. Unless you opt out of receiving SIG email, we subscribe you to our Announcement and Discussion Lists. The Announcement List is used for official SIG announcements. Participating in the Discussion List is a major benefit of membership in the P&P SIG. You will hear from other members periodically and be able to exchange ideas and information with them. To ensure that you receive our email, please add these addresses to your email contacts or white list.
  • pp-discuss at mailer.stc.org
  • pp-announce at mailer.stc.org
STC sends subscribers a monthly reminder with your mail list passwords and instructions.

Membership Renewals

STC is a non-profit professional association. We depend on your dues to support programming and other activities. 2014 STC Memberships expired on December 21st. Membership lists will be purged on Jan 15th. If you haven’t already renewed your membership, please do so now.

Corporate Value Program

Could your company benefit from the Corporate Value Program?
  • Organizations with five or more technical communicators can save on membership dues.
  • Organizations that sell technical communication products and services can benefit an array of high-impact, low-cost, exclusive marketing opportunities.
For more information, contact STC Business Development Manager Stacey O'Donnell at stacey.odonnell@nullstc.org or +1 (571) 366-1915.

Webinar

Forty three people attended our October 16th webinar by Early & Associates (www.earley.com): SharePoint Information Architecture: Improving the Policy and Procedure Process. If you missed it, SIG members can still view the recording at http://tinyurl.com/STC-PP-SIG-webinar.

Policies & Procedures Progression

Topics for the Policies and Procedures Progression at the 2015 STC Summit will include:
  1. Links, references and resources for policy and procedures analysts. A presentation and discussion of a bibliography of printed and online resources for everyday use in policy and procedure. -- Dawnell Claessen
  2. Topic: Career Development in Policies and Procedures. Practical tips and ways to develop your skills set, gain experience and advance your career in policies and procedures. -- Emily Kowal
  3. Technology and Tools in Policies and Procedures. An overview of some of the technology and tools we use to write, reviews, organize and deliver our policies and procedures. -- Louise Tincher
  4. Getting Started in Policy and Procedure – What I know now that I wish I’d known then. A presentation and discussion of what I consider my most helpful lessons learned in policies and procedures. -- Jamye Sagan
  5. Best Practices in Policies and Procedures. A set of guidelines and tips and tricks for policy and procedures analysts to work with. -- Audrey Bezner
  6. What I Know Versus Reality. What we memorialize in a policy or procedure versus what really happens in the field. Releasing a policy or procedure that has been approved, but was never edited by me. Hurry up and produce this document; wait and wait and wait to release it. What should be versus what the field says. -- Cindy Pao
  7. Documentation and Compliance: What regulations do you answer to? All industries have regulations, sometimes multiple sets of conflicting regulations. The key to compliance is clear documentation - policies, procedures, and forms, etc. -- Sherri Henkin

Miscellaneous

Don't forget:
  • Our Linked In Group
  • Our website at: http://www.stc-pp.org. We’ve posted instructions for the SIG mail lists, our SIG newsletter archive, and existing policy and procedure related article reviews.
  • STC plans to retire the My STC groups.

SIG Status

Our current numbers (as of 01/05/15) are:
  • 478 My STC P&P Group members
  • 388 subscribers on our mail list
  • 151 SIG members paid up through 2015
  • 197 SIG members PAST DUE TO RENEW

In Case You Haven't Noticed

The STC Policies and Procedures SIG is a part of a professional organization, but our SIG is run by volunteers. STC International provides support such as hosting our website and mail lists, processing dues and membership lists, and coordinating the annual Summit. However the SIG itself has no paid staff and we depend on volunteer contributions. One volunteer writes the Quarterly Updates and maintains the mail lists. Four of us launched the new SIG website with help from STC IT & Web Manager Kobla Fiagbedzi. Two of us coordinated the fall webinar. Seven of us (see below) plan to share our expertise through a progression at the STC Summit in June. That leaves 381 subscribers who are sitting on your hands. If you value this SIG, then we need your participation to make it a vital and active community. Some of you must be experienced professionals with knowledge and experience to share. Others must be newbies, who are asking yourself:
  • How do I build a network of professional contacts?
  • How do I build my professional expertise, reputation, and portfolio?
  • How do I locate new employment opportunities (and by-pass the black hole in HR)?
Well it’s right here in front of you. We need volunteers to locate and review policies and procedures related resources (publications, webinars, presentations, classes, etc.) for our mail list and website. Reviews don’t have to be long – just relevant. We could also use someone to summarize and mail list discussions and cross-post them to the website. A webinar coordinator would be nice too. If you have ideas, suggestions, questions, or comments please contact us. You are the SIG! Your leaders and volunteers,
  • Dawnell Claessen & Emily Kowal, SIG Co-Managers
  • Louise Tincher, Membership and Volunteer Coordinator
  • Audrey Bezner, Website and Newsletter Manager

P&P SIG Progression at Tech Comm Summit

This year's Tech Comm Summit will be in Columbus, OH 21-24 June 2015. We sure hope you plan on attending. Here is a link to all the conference particulars: http://summit.stc.org/ The P&P SIG will be there! We will hold our annual meeting and there will be a luncheon. In addition, we will host the following progression session topics: #1 Dawnell Claessen - Topic: Links, references and resources for policy and procedures analysts. A presentation and discussion of a bibliography of printed and online resources for everyday use in Policy & Procedure. #2 Emily Kowal – Topic: Career Development in Policies and Procedures. Practical tips and ways to develop your skills set, gain experience and advance your career in Policies and Procedures. #3 Louise Tincher - Topic: Technology and Tools in Policies and Procedures. An overview of some of the technology and tools we use to write, reviews, organize and deliver our Policies and procedures. #4 Jamye Sagan – Topic: Getting Started in Policy and Procedure – What I know now that I wish I’d known then. A presentation and discussion of what I consider my most helpful lessons learned in P&P. #5 Audrey Bezner -Topic: Best Practices in Policies and Procedures. A set of guidelines and “tips and tricks for policy and procedures analysts to work with. #6 Cindy Pao - Topic: What I know Versus Reality. What we memorialize in a policy or procedure versus what really happens in the field. Releasing a policy or procedure that has been approved, but was never edited by me. Hurry up and produce this document; wait and wait and wait to release it. What should be versus what the field says. #7 Sherri Henkin - Topic: Documentation and Compliance: What regulations do you answer to? All industries have regulations, sometimes multiple sets of conflicting regulations. The key to compliance is clear documentation - policies, procedures, and forms, etc.  THIS TOPIC CANCELLED.

Quarterly Update – Fall 2014 Copy

Lights! Camera! Action! The P&P SIG goes live with a new webinar and website.

New Webinar

Keeping policies and procedures up to date is an ongoing headache. How do you ensure timely reviews? In this webinar you’ll learn how one company uses information architecture to stay on top of the process. Register and mark your calendars now for this valuable webinar. SharePoint Information Architecture: Improving the Policy and Procedure Process

New SIG Website

It’s finally here! The new, improved, better than ever Policies and Procedures SIG website. We’ve posted instructions for the SIG mail lists, our SIG newsletter archive, and existing policy and procedure related article reviews. Check it out now at: www.stc-pp.org

New Members and Mail Lists

Welcome to all our new P&P SIG members. Unless you opt out of receiving SIG email, we subscribe you to our Announcement and Discussion Lists. The Announcement List is used for official SIG announcements. Participating in the Discussion List is a major benefit of membership in the P&P SIG. You will hear from other members periodically and be able to exchange ideas and information with them. To ensure that you receive our email, please add these addresses to your email contacts or white list.
  • pp-discuss at mailer.stc.org
  • pp-announce at mailer.stc.org
STC sends subscribers a monthly reminder with your mail list passwords and instructions.

New SIG Corporate Value Program Members

Welcome to our new STC Corporate Value Program members at Bank of America. Could your company benefit from the Corporate Value Program?
  • Organizations with five or more technical communicators can save on membership dues.
  • Organizations that sell technical communication products and services can benefit an array of high-impact, low-cost, exclusive marketing opportunities.
For more information, contact STC Business Development Manager Stacey O'Donnell at stacey.odonnell@nullstc.org or +1 (571) 366-1915.

Be an Active Member

Want to see your name in (digital) print? Send us your reviews of policies and procedures related publications (books and articles), webinars, presentations, classes, etc. They don’t have to be long – just relevant. We’ll post them to our new website. Want to get to network and make valuable professional connections? We’re looking for volunteers to help maintain and update our new SIG website. Summarize mail list discussions. Post summaries and reviews (see above). Add links to resources. Want to really meet the movers and shakers and see how STC works? Become a SIG leader. Join the SIG Leaders Discussion List and Forum. Participate in live online SIG Leader meetings and webinars. Get to know the people behind the names.

SIG Status

Our current numbers (as of 09/21/14) are:
  • 468 My STC P&P Group members
  • 298 subscribers on our mail list
  • 332 SIG members paid up through 2014
  • 5 SIG leaders and volunteers

Miscellaneous

  • Look for a Policies and Procedures session at the Summit in June. Thank you to Dawnell Claessen for submitting our proposal and Emily Kowal, Jamye Sagan, Audrey Bezner, Cindy Pao, and Sherri Henkin for collaborating.
  • Don’t forget our Linked In Group /li>
  • Note: STC plans to retire the My STC groups.
Remember, you are what makes this SIG work! If you have ideas, suggestions, questions. or comments, please contact us. New volunteers are always welcome. Your leaders and volunteers,
  • Dawnell Claessen & Emily Kowal, SIG Co-Managers
  • Louise Tincher, Membership and Volunteer Coordinator
  • Audrey Bezner, Website and Newsletter Manager
  • Darren Ritchie, Discussion Facilitator

P&P SIG Webinar

SharePoint Information Architecture Improving the Policy and Procedure Process Mark your calendar for 16 0ctober 2014 (Thursday) 1:00-2:00 pm eastern time This webinar is free for P&P SIG Members Here is a link for more information and to register: http://more.earley.com/sharepoint-information-architecture-for-policies-procedures Once you register, you’ll get an email with links and instructions. Be sure to manually mark your calendars. STC Member Rate is $29 Non Member Rate is $59

Quarterly Update – Summer 2014

What's going on? Lots of changes and more to come!

SIG Status

Our current numbers (as of 07/17/14) are:
  • 457 My STC P&P Group members
  • 296 subscribers on our mail list
  • 298 SIG members paid up through 2014
  • 5 SIG leaders and volunteers

Mail Lists

This is the big news. The SIG mail lists have moved to an in-house host site. Many thanks to STC IT & Web Manager Kobla Fiagbedzi and STC Community Affairs Committee SIG Lead Ann Wiley. You have no idea how much hard work they put into this project. Unless you opted out of receiving SIG email, we subscribed you to the lists. Participating in the Discussion List is a major benefit of membership in the P&P SIG. You will hear from other members periodically and be able to exchange ideas and information with them. The Announcement List is for official SIG announcements. You cannot post to it directly (without moderator assistance). To ensure that you receive our email, please add these addresses to your email contacts or white list.
  • pp-discuss at mailer.stc.org
  • pp-announce at mailer.stc.org
Normally, STC sends subscribers a monthly reminder with your mail list passwords and instructions.

Website

Stay tuned. We're still working on the new Policies and Procedures SIG website. ETA this fall. Remember that when STC rolls out their new website, they'll discontinue My STC.

Linked In Group

Don't forget our Linked In Group. This provides an alternative site for discussions during this transitional period. Remember, you are what makes this SIG work! If you have ideas, suggestions, questions. or comments, please contact us. New volunteers are always welcome. Your leaders and volunteers,
  • Dawnell Claessen & Emily Kowal, SIG Co-Managers
  • Louise Tincher, Membership and Volunteer Coordinator
  • Audrey Bezner, Website and Newsletter Manager
  • Darren Ritchie, Discussion Facilitator