Event: Exploring Policies & Procedures in Business Continuity, Aerospace/Defense, and a Not-for-Profit Health Organization

The P&P SIG is excited to host a special interactive webinar on Tuesday, Sept. 17, 7 p.m. to 8:30 p.m. ET.  Join Kelly Smith, John Clement, and Marilyn Woelk as they share an insider’s perspective on working with procedures in Business Continuity, Aerospace/Defense, and a Not-for-Profit Health Organization.

The P&P SIG leadership team is pleased to invite members of the STC Florida, Ohio, Michigan Great Lakes, and Rochester chapters as our guests. Please note: This program is intended to promote an informal discussion so it will not be recorded.

The webinar is free, but you must register to receive the link to the program.

REGISTER HERE

The webinar will begin with our presenters providing a brief overview of their respective fields: Kelly (business continuity), John (aerospace/defense), and Marilyn (not-for-profit health organization). Kelly, John, and Marilyn will then host three twenty-minute informal breakout sessions. Good news: Sufficient time has been scheduled for attendees to participate in each presenter’s breakout session.

Here is a glimpse into some of the topics Kelly, John, and Marilyn will discuss: 

Kelly Smith, Senior Technical Writer on the Business Continuity team at Dart Container, will discuss how she helps subject matter experts (SMEs) write their procedures for business continuity and disaster recovery. Business continuity procedures help the business units document how they would continue operations and deal with loss of technology, facility, or employees during a disaster. Disaster recovery procedures help the information technology department document how they would recover hardware and software after it has been affected by a disaster.

John Clement, Associate Technical Writer at L3Harris, works in the aerospace and defense industry. John will discuss how he collaborates with SMEs and edits their procedures, in addition to technical manuals and other documentation.  John is also available to discuss the importance of internships for launching a successful tech comm career for those interested in that topic.

Marilyn Woelk, owner and president of Wingz Creative and Technical Group, Inc., will discuss how she worked with a national not-for-profit health organization to develop a policy process and policies for every area of the organization, which were uploaded to a Navex PolicyTech policy management system.

The P&P SIG leadership team looks forward to seeing you at our webinar!

Presenter Bios

John Clement is a technical writer at L3Harris Technologies, volunteer in STC, and a recent graduate of the University of Central Florida. He has been a professional technical communicator since graduating in 2022 and at L3Harris he works on editing, writing, and reviewing technical documentation and procedures for hardware in the defense industry, in STC, he serves as the Student Outreach Director of the Community Affairs Committee (CAC), Secretary of the STC Florida Chapter, and as an alum volunteer with the Future Technical Communicators club at UCF.

Kelly Smith is a Senior Technical Writer and Business Continuity Administrator on the Business Continuity team at Dart Container. She’s a published author and former magazine editor and has been a member of STC since 2015. She works as membership manager and social media manager for the Michigan Great Lakes chapter and has been working in technical communication since 1997.

Marilyn Woelk is the owner and president of Wingz Creative and Technical Group, Inc. She is experienced in business and communications consulting, process improvement, and project management for marketing communications, training, documentation, and policy projects. Marilyn is an STC Associate Fellow and a previous STC Summit program co-chair, SIG manager, chapter president, Spectrum Conference co-chair, and Distinguished Chapter Service Award winner.