Meet the 2020 P&P SIG Leadership Team

I have stepped down as the SIG manager and program manager to join the STC Board as a director. It has been an honor to serve the P&P SIG membership and meet many of you in person at a Summit or virtually at one of our webinars. I am excited to begin a new chapter with STC, but sad to leave. I plan to continue participating in SIG activities and serving as the SIG’s Community Achievement Awards (CAA) manager.

As a result, there are some changes to the leadership team. You will see familiar names as well as two new volunteers: Nikita Kennard, P&P SIG Social Media manager, and Ben Durham, treasurer. A big thank you to the leadership team for adjusting their responsibilities and in some cases taking on new roles. I also would like to thank the leadership team members for their dedication to the SIG. It’s been a pleasure working with you!



Introducing the 2020 P&P SIG Leadership Team



Dawnell Claessen, P&P SIG Co-Manager

Many members already know Dawnell. She has been serving the SIG as a leadership mentor and continuity resource. Dawnell has accepted the co-manager position.

Dawnell Claessen is a Senior Member of STC and a longtime P&P SIG member and former SIG Manager. For more than 25 years, she has managed complex catalogs of policies and procedures developed for products, software, and systems developed and operated in highly regulated and secure environments.

For the last 10 years, this has been in the field of Risk Management.

Dawnell holds a Master of Library and Information Science degree from the University of Texas at Austin, specializing in Federal Information Policy and is a Certified Information Systems Security Professional (CISSP).



Andrew Habashi, Co-Manager and Website Manager

Andrew joined the SIG as Treasurer and Website manager this year. Andrew has accepted the position of co-manager. Fortunately, he has agreed to continue as our webmaster. Andrew has been busy upgrading our website. If you haven’t visited our site, please check out his recent posts.

Andrew works as a Technical Documentation Specialist for Ansys Inc. Ansys is a global public company based in Canonsburg, Pennsylvania. It develops and markets multiphysics engineering simulation software for product design, testing, and operation.



Ben Durham, Treasurer

Ben has joined the P&P SIG leadership team as our treasurer. Welcome, Ben!

Ben has in-depth experience as a treasurer in the non-profit world and recently held a board position with the Independent Writers of Chicago. His background is in physics, robotics, and education.

Ben is a freelance writer/career changer who is transitioning from the field of teaching to technical writing. He lives in Chicago with his wife and daughter.



Rich Hellinga, Membership Manager

Rich has agreed to continue as our Membership Manager. Thank you, Rich!

Rich is returning for another year as the SIG’s Membership Manager. He is happy to be volunteering for the P&P SIG and working with the other SIG leaders.

He works for a utility company in Michigan, primarily on developing and maintaining policies and procedures that have to do with safety. He ran his first marathon last October (in Detroit) and hopes to run another one in 2020.



Louise Tincher, Communications Manager

Louise has agreed to continue as our Communications manager. Thank you, Louise!

Louise will continue to be responsible for the SIG mail lists and will collaborate with the SIG’s social media and website managers to engage members via the SIG’s virtual platforms. She is always looking for volunteers, whether for one-time contributions (posts) or ongoing maintenance.

Louise is Proposal Manager for UES, Inc., small a materials science research and development company. She handles responses to federal solicitations, grant applications and other in-house technical editing needs.

She is a senior STC member, current member of the Lone Writer SIG and former Southwestern Ohio chapter president.



Nikita Kennard, Social Media Manager

Nikita has volunteered to serve as the P&P SIG’s Social Media Manager and has made our LinkedIn group a vital source of information regarding the P&P SIG, STC, and tech comm. Join the P&P SIG’s LinkedIn group and the conversation here!

Nikita combines technical communication and business strategies. She has a passion for writing and editing. Nikita is also dedicated to business excellence and was recently awarded a certificate in Women's Entrepreneurship from Cornell University.



Tricia Spayer, GoToMeeting Technical Manager and leadership team member

Tricia has agreed to continue serving on the leadership team. Thank you, Tricia!

Tricia is currently President of the Northeast Ohio Chapter of STC, which is where she learned her GoToMeeting skills. The P&P SIG currently shares its GoToMeeting resources with the Northeast Ohio chapter, and hopes to inspire more collaboration between STC communities.

Tricia has been a Technical Writer/ Illustrator for Pressco Technology Inc. for almost 24 years, and works as a department of one. She is an STC Associate Fellow, a former Director-at-Large for STC, and former chair of the Community Achievement Awards Evaluation Committee (CAAEC), Community Affairs Committee (CAC), as well as the STC Summit Columbus, Ohio host committee.



Emily Kowal, Leadership team member

Emily has agreed to continue serving on the leadership team. Thank you, Emily!

Emily Kowal is the immediate past co-manager of the P&P SIG. She has been involved with the P&P SIG for a number of years and is a senior STC member.

Most recently, Emily was a policies and procedures manager with an international pharmacy retail chain. In her spare time, Emily enjoys reading, writing, and playing the viola and fiddle.

License to Edit: Techniques for Technical Editing Success

Policies and Procedures SIG members are invited to a multi-community webinar hosted by the Technical Editing SIG. Ann Marie Queeney will present “License to Edit: Techniques for Technical Editing Success” on July 7, from 2:00 to 3:00 PM (EDT).

How can the editing of the iconic James Bond series help technical editors sharpen their skills? Ann Marie will draw upon Ian Fleming and his editing team’s witty and insightful letters for an interactive discussion about technical editing issues, such as technical accuracy, jargon and clichés, and consistency. There will also be time for a few James Bond fun facts.

The webinar is free, but attendees must register to receive the link to the presentation.

Register here

Hope to see you there!

Thank you.

Ann Marie

The Policies and Procedures SIG Announces Distinguished SIG Service Award

STC and the Policies and Procedures SIG are pleased to announce that Louise Tincher has earned the Distinguished SIG Service Award (DSSA) for her service to our SIG.

A longtime member of the P&P SIG, Louise has served in a variety of roles and leadership positions over the last 8+ years. These roles include Webmaster, ListServe Manager, Membership Manager as well as preparing community reports and overseeing the development and distribution of information for new SIG members and volunteers. Louise has also been generous with her professional experience and expertise by developing and presenting a webinar on Microsoft Word, fostering topic related discussions on our discussion list, and presenting several well received P&P related sessions multiple times at STC Summits.

The award citation reads: “For your longstanding commitment, leadership, and generous sharing of your time and expertise to the Policies and Procedures SIG.”

Please join me in congratulating Louise on her well-deserved award and most importantly in thanking her for her service to our SIG and the greater STC communities. Louise is the very embodiment of the volunteer spirit! Thank you, Louise!

About the Distinguished SIG Service Award:

The DSSA is awarded by STC for a member who has significant and lasting contributions to the community over time. The awards are officially announced at the STC Summit and awarded on stage at the Honors event and ceremony.

- Dawnell Claessen

P&P SIG Awarded 2020 Bronze Community Achievement Award

The Policies and Procedures SIG has earned the Bronze Community Achievement Award (CAA) for our community’s accomplishments and activities in 2019.

Our award citation reads, “For your ongoing dedication in promoting and exalting the discipline of policies and procedures communication in our community and beyond.”

Per STC’s website, “The Community Achievement Award recognizes a SIG, professional or student chapter’s outstanding accomplishments in achieving the Society’s goals through a wide range of programs and activities.” The application is a comprehensive point-based application.

STC recognized the P&P SIG and other community award winners during STC’s virtual Leadership Program on May 27.

Thank you to the volunteers who helped make our award possible.

Thank you also to the P&P SIG members for supporting our SIG. The leadership team looks forward to seeing you at a future SIG event. Please check our website for volunteer opportunities. (www.stc-pp.org)

CAA Bronze - Policies & Procedures SIG

- Ann Marie Queeney

The P&P SIG Virtual Open House was a success!

Our virtual open house was a success! Attendees were enthusiastic and eager to learn more about our SIG! A total of 47 attendees registered, with 25 P&P SIG members and 22 non-P&P SIG.

You can view the presentation and recording below:

P&P SIG Open House Presentation

Virtual Open House Recording

We also invite new and existing P&P members to join our LinkedIn page for regular news and updates.

A call for volunteers:

If you are interested in learning more about volunteer opportunities, please review our PP SIG Volunteer Opportunities sheet.  

- Ann Marie Queeney

Virtual Open House – March 24, 2020

P&P SIG Virtual Open House – March 24

The P&P SIG will be hosting a virtual Open House on March 24, from 12:00 – 1:00 PM (EDT). All STC members are welcome to this free webinar! Please share this email with your friends and colleagues from other STC communities.

Join us and meet the SIG leaders, hear about the SIG’s plans for 2020 and the Summit, and learn about volunteer opportunities. There will also be time to offer your suggestions and ask questions. We want to hear from you.

This event is free, but you do need to register. A recording of this webinar will be available, but you must register for this webinar to receive it.

To register:

https://www.eventbrite.com/e/stc-pp-sig-virtual-open-house-tickets-96691963265

The link will take you to our Eventbrite site where you can register for the webinar. Once you register, you will receive a confirmation and the GoToMeeting link to the webinar.

"See" you at the Open House.

- Ann Marie Queeney