Building an Electronic Documentation Repository

Intercom-April 2005; By Barbara Block; Summary by Maria Christophel (2006) This article presents a model for creating a documentation database that provides easy access to its users and a self marketing tool for the technical writer. It describes the three reasons for building a repository: building a showcase for the work produced, developing creative talent, and providing easy access of procedures for its users. The article provides insight as to the major milestones for building the repository: creating the database, designing the front end, and linking the database to the front end.